Shipping Policy
Last updated: August 15, 2026
Thank you for shopping with us.
Order Processing
Orders are usually processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you will receive a shipping confirmation by email when tracking information is available.
Delivery to Germany
We currently ship orders to Germany.
Estimated delivery time:
4–7 business days after dispatch.
Please note that delivery times are estimates and may occasionally take longer due to carrier delays, customs procedures, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs, if applicable, are clearly displayed during checkout before you complete your purchase.
Tracking
When tracking is available, tracking information will be provided by email.
Please allow some time for tracking information to become active after shipment.
Incorrect Address
Please make sure that your shipping address is correct before completing your order.
If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply before the order can be resent.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact us at:
officialneslin@gmail.com
We will review the shipment status and assist you as quickly as possible.